An ISO 9001 certified training consultancy
 
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An ISO 9001 – 2000 Certified, the Ashok Institute of Hospitality & Tourism Management is run by ITDC in New Delhi. Besides handling the ITDC's in-house training needs, the Institute conducts a four-year Bachelor's Degree Course in ‘International Hospitality Business Management'; Trade Diploma Courses in Hotel Operations and Air Hostess, Aviation, Travel & Tourism Courses.
 
 
INSTITUTE BACKGROUND
 
ITDC set up its in-house Training Centre in 1971.
 
In 1999, the Training Centre received ISO 9001 - 1994 Certification
 
During 2002-2003, after the disinvestment of 18 ITDC Hotels, the Centre was declared a ‘Strategic Business Unit'.
 
In 2003, the Centre was upgraded to ISO 9001 - 2000 Certification
 
In 2003-2004, the Centre was converted as a full-fledged Institute: “ Ashok Institute of Hospitality & Tourism Management” (AIH&TM)
     
  INFRASTRUCTURE AVAILABLE AT AIH&TM :
 
Training Kitchens - Quantity Kitchen and Basic Kitchen with separate Work Tables / Cooking ranges
 
Training Restaurant (with Mock Bar)
 
Training Housekeeping Lab ( Guest Room)
 
ITDC Library / In-house reference library
 
› Computer Lab – Computer Lab with LAN and Property Management System for Hotels, Airlines, Travel & Tourism
 
Classrooms
 
Conference Hall
 
 
QUALITY POLICY
 
“We are committed to maintain Leadership in developing of Hospitality, Travel & Tourism Skills and to meet Customer Satisfaction through need-based Quality Professional Courses/ Programmes related to the present and encompassing future challenges. Our endeavour is to achieve continual improvement through regular Review Mechanism”.
 
Vice-President (HRD)
   
  Present Activities
  Management Training Schemes
  Degree/ Trade Diploma Courses
  Air Hostess, Travel & Hospitality Management Course
  Hotel Trade Apprenticeship Training
  Industrial Training related to Hospitality Industry
  Executive Development Programmes
  Non-Executive Development Programmes
  On-the-job Training to Trainees/ Students
  Training Consultancy Programmes
  Culinary Courses
   
  Hospitality Related Training Consultancy for :
  Ministry of Tourism, Government of India
  Indian Railway Catering & Tourism Corporation
  Prime Minister's House
  State Houses in New Delhi
  Indian Foreign Services Institute
  Public / Private Sector Organizations
  State Tourism – Himachal, Uttarakhand, Nagaland, Puducherry, J&K
  Social Welfare Department, Government of Karnataka
  Scheduled Caste Welfare Department, Government of Gujarat
  Directorate General Resettlement (Ministry of Defence)
  Board of Technical Education, Government of Delhi